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Client: CoAgent (a start-up that didn’t quite make it)

CoAgent Gaurdian - Protecting Your eBusiness Investments

Your eBusiness applications help improve productivity, reduce costs and increase sales. They also help improve your relationships with customers, suppliers and partners.

That’s a big opportunity - as long as everything works. But when it doesn’t, you’ve got big problems: unhappy customers, frustrated business managers, and stressed IT personnel. The more you depend on eBusiness applications, the more important it is to proactively manage your distributed application components.

Meet today’s challenges

As eBusiness initiatives multiply, applications are increasingly distributed internally, as well as externally in supplier, partner and customer systems. Traditional IT metrics from current systems management solutions, such as availability and response time, don’t capture the larger goals of the business. As business objectives grow more dependent on IT performance, managing distributed applications becomes even more important.

And that’s just where CoAgent Guardian can help.

CoAgent Guardian helps IT organizations become more responsive and better aligned with strategic business objectives.

The CoAgent Guardian Advantage

CoAgent Guardian helps lower the Total Cost of Ownership by inspecting, repairing and reporting on all the components that make up a distributed application. Using CoAgent Guardian, IT organizations can:

• Manage distributed applications more effectively
• Strategically align IT with business processes
• Meet current and future technology requirements

CoAgent Guardian complements your existing system management tools by turning IT performance data into a clear, end-to-end view of distributed applications and their strategic role.

Manage distributed applications more effectively

CoAgent Guardian helps IT organizations optimize their resources. By proactively monitoring and repairing distributed applications, CoAgent Guardian frees IT staff to focus on other initiatives. Minimizing downtime also lowers the Total Cost of Ownership of distributed applications and improves Quality of Service.

• Problem diagnosis & repair - CoAgent Guardian responds to system failures to minimize service interuptions.
• Easy configuration - CoAgent Guardian uses a simple object-based interface. Plus, CoAgent Guardian can feed information through Internet browsers or systems management consoles.
• Systems management integration - CoAgent Guardian complements solutions from leading vendors such as Tivoli, BMC, and Computer Associates with superior support for distributed applications and business processes.

Today, important application components often reside outside your firewall on partner and supplier systems. Problems with these distributed components can have the same serious consequences as internal components, but until now there has been no easy way for IT departments to react to them in a timely, effective manner. CoAgent Guardian changes that by monitoring every component in distributed applications, no matter where they are located.

Strategically align IT with business processes

CoAgent Guardian protects corporate revenues and improves relationships by enhancing communication between business leaders and IT. When IT performance disrupts business processes, CoAgent Guardian gives business stakeholders the information they need to respond, including what processes and sales channels have been affected. IT staff also receives the information they need to prioritize repairs.

• Impact analysis - Clarify the business impact of application failures.
• Business process mapping - Get an end-to-end view of distributed applications and the business processes these applications support.
• SLA support - Easily create, monitor and modify Service Level Agreements.
• Roles-based operation & reporting - Different users get information tailored for their unique requirements.

Meet current and future technology requirements

CoAgent Guardian integrates with existing eBusiness applications. And, since it is built on an open, Web Services-based platform, it is compatible with emerging standards-based architectures. CoAgent Guardian is available as either a hosted, ASP-model solution or as stand-alone software. This flexible deployment option is just another way that CoAgent helps you better manage your IT budget.

Manage your business, not just your technology

CoAgent Guardian gives you a comprehensive perspective on your eBusiness applications, helping you move from managing technology to managing business. And that’s key to realizing the promise of your eBusiness investments: helping them deliver real, measurable returns.

If you would like to learn how CoAgent Guardian turns eBusiness potential into bottom-line reality, call 1-512-338-1007 or visit us at www.coagent.com.

CoAgent Guardian helps IT personnel manage distributed applications more effectively and also provides insight into how system performance supports business processes.

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